Frequently Asked Questions
Everything you need to know about shopping with Pronouns.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our collections feature diverse cuts—from oversized to tailored—we recommend measuring a similar garment you own to ensure the perfect fit.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start your request.
Are your garments sustainably made?
Sustainability is at our core. We use organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion has a positive impact on both people and the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Pronouns apparel?
To maintain the longevity of your pieces, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions can be found on the inner label of each garment.