Returns & Exchanges

At Pronouns, we want you to feel confident in your identity and your wardrobe, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't fit your style or your frame perfectly, we are here to help you find the right match.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and attach it securely to your original packaging.

• 3.
  Ship the Package

  Drop off your parcel at any authorized carrier location; please ensure items are in their original condition with all tags attached.

• 4.
  Receive Refund or Exchange

  After our team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.